Delivery to Switzerland

We deliver throughout Switzerland.

Shipments are handled by Swiss Post.

Delivery times

Your order may be shipped in one or more packages (if you order several products including a pre-order, we will wait for its arrival to send you the entire order).

Your order will be processed within 24 to 48 working hours.

Your order will be delivered by post within 2 working days.

Certain products, certain order volumes or a particular context may nevertheless justify a delivery time longer than the times announced above.

Track my order

When we finish processing your order, we will send you an email with a link that will allow you to track the delivery of your package online from the moment it is shipped.

Returns

The return of your order is accepted, provided that your request for withdrawal is made within 14 days from the delivery date. The return costs will be at your expense.

To ensure that the return and refund take place in the best possible conditions, please strictly follow the steps to follow:

Write to us at the following email address: admin@swisstastic.ch with your order number, to inform us of your request for withdrawal. From this date, you have 14 days to return the products to us (shipping date).

Please ensure that all products are in their original packaging, unused and in perfect condition. Any product that has been opened, used or damaged will not be refunded.

Please include in your package with the product(s) in question, the number of the order concerned as well as your first and last name.

Return the package to the following address: Swisstastic Sàrl, Rue Auguste-Bachelin 1A, CH-2074 Marin-Epagnier

Choose a shipping method with a tracking number. Without a tracking number we will not accept any claims regarding a lost package. The refund, excluding shipping costs, will be made upon receipt of your package.